Privacy Policy

1. Introduction

GrowDash ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Delivery Manager platform and services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account
• Fill out forms on our platform
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or promotions

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information including:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage data (features used, time spent, interactions)
• Cookies and similar tracking technologies

2.3 Business Data

We collect and process data from your connected delivery platforms to provide our services, including order data, sales analytics, customer behavior, and campaign performance metrics.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Service
• To process your transactions and manage your account
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To provide analytics and insights about your delivery operations
• To generate AI-driven recommendations and optimizations
• To monitor and analyze usage and trends
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as cloud hosting, analytics, customer support, and payment processing.

4.2 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 With Your Consent

We may share your information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights (GDPR & UK GDPR)

If you are a resident of the European Economic Area or United Kingdom, you have certain data protection rights:

• Right to Access - Request copies of your personal data
• Right to Rectification - Request correction of inaccurate data
• Right to Erasure - Request deletion of your personal data
• Right to Restrict Processing - Request limitation on processing
• Right to Data Portability - Request transfer of your data
• Right to Object - Object to processing of your data
• Right to Withdraw Consent - Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Types of cookies we use:

• Essential Cookies - Required for the Service to function
• Analytics Cookies - Help us understand how visitors use our Service
• Preference Cookies - Remember your settings and preferences

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: